Q How do I become a CareAvan transportation passenger?

A Call CareAvan directly at (713) 944-5000.

Q What type of transportation does CareAvan provide?

A CareAvan specializes in providing door-to-door, door-thru-door, ambulatory, and wheelchair transportation services for the physically challenged and elderly population.

Q Are CareAvan's transportation services limited to the physically challenged and elderly population?

A CareAvan accommodates ALL passengers, including the elderly population and those utilizing wheelchairs and walking aids. CareAvan provides transportation for everyone, even youth groups and wedding parties.

Q Who pays CareAvan's fees?

A If you are being transported to a facility that CareAvan is currently contracted to provide transport services, the facility will pick up the cost of CareAvan's transportation service.

Q What forms of payment do you accept?

A CareAvan accepts check, cash, money order and most major credit cards.

Q Who do I call to confirm, change or cancel my scheduled transportation?

A Call CareAvan at (713) 944-5000.

Q What are CareAvan's regular business hours?

A CareAvan's regular business hours are Monday through Friday, 7:30 a.m. to 5:00 p.m.

Q May I have a family member or caregiver travel with me at no additional charge?

A Absolutely.

Q What is CareAvan's transportation service area?

A CareAvan provides transportation services in and around the counties of Harris, Brazoria, Ft. Bend, Galveston, and Montgomery and the Baytown, Clear Lake, Deer Park, Dickinson, Friendswood, Galveston, Houston, League City, Pasadena, Pearland, Tomball, Webster, and Woodlands, Texas areas (see Service Area for more detail).